If your e-mail is managed by Awele, following is the information you need to set up your software and use the service to its best capacities.

For the moment, there are no limits on the capacity of your mailbox, the size of outgoing or incoming messages, or the traffic generated. Please, however, try to avoid keeping more than 50 Mo in your combined boxes and avoid sending messages greater than 2 Mo, or limits will have to be placed so that everyone is able to enjoy a good performance of the platform.

A few anti-spam mechanisms are set up on the server, but they do not replace having a specific or integrated anti-spam tool for the e-mail software set up on your computer. The details of the anti-spam mechanism can be consulted at: http://doc.awele.net/en/anti_spam_anti_virus_e_mail_screening

Reading your mail

You can read your mail either by using any e-mail software such as Thunderbird, Eudora, or Outlook (we strongly advise you against using Outlook and its spin-offs for security reasons), or by logging into the webmail with your browser.

With your e-mail software

You will need the following information to set up your software:

• server name or host name: mail.awele.net
• protocol, one of the following: POP (also called POP3), IMAP (also called IMAP4), or their secured versions (POPS and IMAPS, respectively) for e-mail privacy; the IMAP protocol gives access to more features; keep the default port numbers.
• user name or login: it has been sent to you upon activation of your address and is usually the e-mail address itself (except for the first @alliance21.org accounts, where the user name is only the left part of the e-mail address before the @)
• password: it has been sent to you upon activation of your address

You can decide to keep or not to keep your messages on the server.

With the webmail

There are two webmails at your disposal:

• Horde 
• Squirrelmail

They can both be accessed at: https://mail.awele.net/

You can use one or the other as you prefer, with the same user ID and password, and you should see the same messages in both (but other features, such as address books, are not shared by both). Squirrelmail is lighter and its interface is more streamlined than Horde's.

If neither of these two webmails fits your needs, please tell us what you would like.

See the previous paragraph for the user ID and password that you will need.

The first time you acess the webmail you might get a "certificate error" message from your browser. Simply ignore it and carry on.

If you leave your messages on the server, you be able to get them at all times through any e-mail software that works with IMAP, which can also recover the mailboxes you might have created.

Sending messages

For now, if you wish to send messages with your e-mail software, you need to set up the latter with the information given by your access provider for "SMTP server" or "outgoing server." You can thus choose to send messages from your e-mail software with an e-mail address managed by Awele in the From field.

With the Horde webmail, you can send an e-mail to any address after having applied the following steps (once and for all):

1. Click Options in the top menu;
2. then click on Personal Information (left-hand column);
3. select Default Identify in the drop-down menu under "Select the identity you want to change";
4. in the From field lower down, enter your e-mail address: it will appear in the From field of outgoing e-mail.

With the Squirrelmail webmail, you have similar steps to apply:

1. Click on Options in the top menu (4th link from the left);
2. then click on Personal Information (left-hand column);
3. fill out the fields Full Name and E-mail Address;
4. Submit your changes (button on the lower right-hand corner of the page).

Changing your password

For the moment, it is not possible to change the password you were given upon creation of the account; if, however, you absolutely wish to change it, please submit your request to the Awele team.

Having other e-mail addresses and/or aliases

If you need other new addresses, or one or several aliases referring to existing addresses, please contact the Awele team.

Feel free to put any question to the Awele-tools users forum at: http://www.forums.awele.net//info/users